Human Resources Office Associate

Job Details

Human Resources Office Associate

Bowling Green, Kentucky




Job Description

The Office Associate position performs a variety of administrative and clerical duties that may require a higher level degree of initiative, accuracy, judgment and knowledge as necessary to support the operations of Human Resources. Reports to Director, Human Resources.

Primary Duties and Responsibilities

  • Serves as initial point of contact for telephone and walk-in traffic serving internal and external customers; determines nature of business and directs to appropriate personnel
  • Performs a variety of administrative duties such as recordkeeping, filing, copying, scanning, faxing, schedule preparation, travel arrangements and maintenance of conference room and guest parking calendars; oversees office supplies and orders when necessary
  • Maintains and provides oversight of departmental budget and financial records including procurement card transactions and purchase orders
  • Reviews and approves employee tuition remission requests according to parameters of university policy
  • Prepares correspondence, documents and reports as needed utilizing MS Office Suite, BannerHR
  • Works closely with the Training and Communication Specialist in the development of digital media content and updates on departmental website as needed;
  • Assists with departmental event coordination, specific assignments and special projects
  • Provides excellent customer service to all internal and external constituents
  • Other duties and responsibilities as assigned

Secondary Duties and Responsibilities

  • In absence of Employment Specialist and as otherwise required, functions as backup support
  • Serves as additional backup for receipt of workers' compensation first reports of injury
  • Assists individuals throughout the department as needed

Knowledge and Skills Considered Essential for Success

  • Excellent written, verbal and interpersonal communication skills, including ability to utilize proper telephone etiquette
  • Proficiency with MS Office Suite, multi-line phones, fax, copier, printers, etc.
  • Experience developing content for various communication channels and social media platforms
  • Ability to establish priorities and work independently
  • Organized and detail-oriented with the capacity to work in an environment with frequent interruption
  • Ability to work in a team environment and interact professionally with a wide spectrum of individuals to include faculty, staff, administration and vendors
  • Ability to perform the duties and responsibilities of this position in a competent manner following the highest standards of professionalism, integrity, accountability, responsibility, cooperation, and customer service
Job Requirements:
  • High School Diploma or GED Equivalent, plus two (2) years clerical experience
  • Demonstrated proficiency of Microsoft Office Suite
  • Ability to sit and utilize computer for extended periods of time

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