Showroom Sales Associate

Job Details

Showroom Sales Associate

Grand Rapids, Michigan




Job Description

Assist the showroom with sales back-up and administrative tasks.


Essential Duties and Responsibilities:


These include the following and others may be assigned.


•             Meet or exceed the expectations of our customers by providing a positive customer experience.

•             Always maintain a professional, courteous attitude toward customers and fellow employees.   

•             Answer phone calls coming to showroom.

•             Greet and qualify walk-in customers.

•             Assist Showroom Consultants with walk-in showroom customers.

•             Complete Showroom product and sales training as assigned.

•             Assist with maintenance of product displays and literature.

•             Assist with marketing activities, such as mailings.

•             Assist with activities that potentially will increase sales, including but not limited to promotions, Parade of Homes, and home shows.

•             General administrative duties as needed for the showroom, such as typing letters, sorting mail, and computer data entry.

•             Keep the showroom neat, organized, and free of clutter.

•             Special projects.

•             Regular and predictable attendance.

•             Work safely.


Knowledge, Skills, and Abilities:


•             Effective interpersonal, customer service, communication, organization, administrative, and stress management skills.

•             Maintain professional image as a representative of the company.

•             Ability to effectively manage multiple tasks, priorities, deadlines, and interruptions and easily adapt to changing situations.

•             Ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedures manuals.

•             Ability to create professional-looking documents and correspondence. 

•             Ability to add, subtract, multiply, and divide, including using a calculator.

•             Basic knowledge of Company products available.

•             Knowledge of Excel, Word, and Outlook.  Knowledge of Eclipse is a plus.

•             Ability to operate standard office equipment.

•             Occasional travel as required.

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