2nd Shift Scheduling Coordinator

Job Details

2nd Shift Scheduling Coordinator

Louisville, Kentucky




Job Description

Scheduling Coordinator 2nd Shift


Essential Functions and Duties:

  • Make outbound calls
  • Answer incoming calls
  • Schedule appointments
  • Route and place appointments for our remote Field Inspectors (1099) nationwide to optimize drive time and ensure on-time arrival
  • Monitor emails and all scheduling requests
  • Verify that appointments are confirmed and routed appropriately
  • Partner with internal team to complete daily tasks


Knowledge, Skills, and Abilities:

  • Skilled in both verbal and written communication
  • Ability to switch between tasks
  • Skilled in organization and prioritization
  • Skilled in using computers
  • Ability to be a self-starter and a quick learner
  • Ability to stay calm in stressful, busy environment

Education and Experience Requirements:

  • High school diploma or equivalent experience required
  • Minimum of two (2) years of experience in the customer service industry required
  • Previous experience as a dispatch and/or in insurance industry a plus
  • Experience with Microsoft Outlook, Word, and Excel required

Position Type and Hours:

  • Full-Time
  • Shift is 4 PM- 1 AM or 12 PM-9 PM
  • Occasional weekends are required

Pay: $35k-$40k

© 2021, Bond International Software, Inc.
All rights reserved.
Version 2021.1.3us